Industry Engagement

Selected Invited Seminars, Keynotes and Industry Talks

  • The Future of Retail: Sustainability in the Age of the Digital Customer. Invited Keynote Speaker at Woolworths Sustainability & Quality Conference. Sydney, Australia, March 2016.
  • The Future of Convenience Retail: Becoming Resilient in the Age of the Digital Customer. Invited Keynote Speaker at BWS Morphosis Conference. Sydney, Australia, April 2015.
  • Lessons Learnt from Three Years of the Woolworths Chair of Retail Innovation. Invited Speaker at Department of Human Services. Brisbane, Australia, February 2015.
  • Lessons Learnt from Three Years of the Woolworths Chair of Retail Innovation. Invited Speaker at Brisbane Airport Corporation. Brisbane, Australia, September 2014.
  • Why Collaboration is needed: Opportunities, Lessons and Future Trends. Invited Keynote Speaker at “Collaborate To Innovate”. Brisbane, September 2014, Cairns & Townsville, November 2014.
  • Get Innovative! Some Insights from Australian Organizations Trying to Leverage IT for Innovation. Invited Speaker at the “IEEE Australia & New Zealand Student & Young Professional Congress”. Brisbane, August 2014.
  • Positive Deviance in Evidence-driven Process Improvement: Or, how to find success in your own company. Invited Speaker at the “2nd European BPM Roundtable”. Vaduz, Liechtenstein, May 2014.
  • Collaborating for Innovation Success through Research-as-a-Service. Invited Speaker at the “Hargraves 2014 Conference”. Melbourne, March 2014.
  • Research Writing and Publishing. Invited Speaker at the “1st Seminar in Bahrain Dedicated to Improving Research Skills”. Bahrain, January 2014.
  • The Evidence-based Organization: A Platform for Innovation. Invited Keynote Address at the “Business Innovation and Improvement in Government” Network Conference. Brisbane, September 2013.
  • The Evidence-based Organization: A Platform for Innovation. Invited Presentation to the Australian Taxation Office. Brisbane, June 2013.
  • The Evidence-based Organization: A Platform for Innovation. Invited Presentation at the Hargraves Connect Event. Brisbane, May 2013.
  • Innovation through Connectedness. Invited Keynote at the SiTF ICT Business Forum. Singapore, March 2013.
  • Companies Going Green – A Transformation Case Study with a Global IT Solutions Provider. Invited Presentation at the SAP Global Business Transformation Summit. Budapest, Hungary, October 2012.
  • Innovation in the Big W Value Chain. Invited Keynote at the Big W Annual Vendor Conference. Melbourne, August 2011.

Consultancy

Currently as well as prior to the establishment of the Woolworths Chair of Retail Innovation, I have had a working relationship with Woolworths Ltd. that dates back to 2009, providing consultancy and research on various topics related to process management, improvement and innovation, amongst others, with BWS, BTS, HR and Big W. I have also worked with several other large Australian organizations, including SAP, ATO, Hargreaves, IP Australia, Australian Federal Police, Suncorp, Ergon, Stanwell, Federal and State Government, and others. Much of this consultancy concerned the establishment and development of management capabilities for process improvement and organizational innovation.

Continuing Professional Education

In QUT’s Information Systems School, I have co-developed the Continuing Professional Education BPM training program, which started in 2006 and delivers corporate education programs in business process, technology and strategic management. Since then, I have assumed roles as CPE Manager and Academic Director for Consultancy and CPE in the Information Systems School. Under my management, we have increased the external engagement with industry clients through CPE every year, and provided CPE training to more than forty Australian-based organizations, generating a total income in excess of $1,000,000. Training offerings now also include IS courses on smart phones, databases, enterprise systems, innovation and other topics. In 2012, I handed over the role as Managing Director to focus on other duties.

The following list shows selected training programs I delivered:

  • Recker, J., Dreiling, A., Rosemann, M.: Innovation Executive Leadership. 2-day seminar for Woolworths Ltd. June 2014-September 2015, Brisbane, Australia.
  • Recker, J.: 4 Ways to Process Improvement. 1-day seminar for the Vlerick Executive Masterclass on Business Process Management. 20 February 2014, Brussels, Belgium.
  • Rosemann, M., Recker, J.: Seminar Business Innovation. 1-day Seminar for Big W. 10 May 2011, Sydney, Australia.
  • Rosemann, M., Recker, J., Indulska, M.: Building a Business Process Improvement Methodology. Consulting project for Woolworths. Juli 2010 to February 2011, Sydney, Australia.
  • Recker, J., Bandara, W., la Rosa, M.: Seminar Business Process Management and Business Analysis. 3-day Seminar for Queensland Government Department of Mainroads. July 13 – 21, 2010, Brisbane, Australia.
  • Recker, J., la Rosa, M., Kohlborn, T.: Seminar Business Process Modeling with BPMN. 2-day Public Seminar for registered participants. May 12 – 13, 2010, Brisbane, Australia.
  • Recker, J., Bandara, W., Kohlborn, T.: Seminar Business Process Management. 3-day Seminar for Queensland University of Technology. January 29 – February 23, 2010, Brisbane, Australia.
  • Recker, J., Rosemann, M., la Rosa, M.. Chong, S.: Seminar Business Process Management. 7-day Seminar for Australian Federal Police. May 7 – July 30, 2009, Canberra, Australia.
  • Rosemann, M., Recker, J., de Bruin, T.: Seminar Business Process Management. 7-day Seminar for IP Australia. May 4 – 20, 2009, Canberra, Australia.
  • Recker, J., la Rosa, M.: Seminar Business Process Modeling with BPMN. 2-day Public Seminar for registered participants. April 28 – 29, 2009, Brisbane, Australia.
  • Recker, J., Rosemann, M., la Rosa, M.: Seminar Business Process Management. 4-day Seminar for Shared Services Agency. April 6 – 30, 2009, Brisbane, Australia.
  • Rosemann, M., Recker, J.: Seminar Introduction to Six Sigma. 1-day Seminar for Stanwell Limited. April 1, 2009, Brisbane, Australia.
  • Recker, J.: Seminar Business Process Modeling with BPMN. 2-day Seminar for Ausenco. December 8-9, 2008, Brisbane, Australia.
  • Recker, J.: Seminar Introduction to Business Process Management. 1-day Seminar for Ausenco. October 17, 2008, Brisbane, Australia.
  • Recker, J., Rosemann, M., la Rosa, M.: Seminar Business Process Management. 4-day Seminar for Shared Services Agency. October 8 – 15, 2008, Brisbane, Australia.
  • Rosemann, M., Recker, J.: Seminar Business Process Management. 1-day Seminar for Corporate Services Division. August 21, 2008, Brisbane, Australia.
  • Recker, J., Wynn, M., la Rosa, M.: Seminar Business Process Management. 3-day Seminar for Department of Education, Training and the Arts. August 7 – August 14, 2008, Brisbane, Australia.
  • Rosemann, M., Recker, J.: Seminar Business Process Lifecycle Management. 2-day Seminar for Shared Services Agency. August 6 – August 7, 2008, Brisbane, Australia.
  • Rosemann, M., Recker, J., de Bruin, T.: Project Establishing BPM Capability. Consulting project for Queensland Health. Februrary to June 2008, Brisbane, Australia.
  • Recker, J.: Seminar Business Analysis to Improve Strategic Performance. 2-day Seminar for CPA Australia. April 14 – April 15, 2008, Adelaide, Australia.
  • Recker, J., Heckl, D.: Seminar Business Analysis to Improve Strategic Performance. 2-day Seminar for CPA Australia. April 10 – April 11, 2008, Melbourne, Australia.
  • Recker, J., Heckl, D.: Seminar Business Analysis to Improve Strategic Performance. 2-day Seminar for CPA Australia. April 8 – April 9, 2008, Sydney, Australia.
  • Recker, J.: Seminar Business Process Modeling with BPMN. 2-day Seminar for Landgate. December 9 – December 10, 2007, Perth, Australia.
  • Recker, J.: Workshop Business Process Modeling with BPMN. 1-day Seminar for Leonardo Consulting. October 22, 2007, Sydney, Australia.
  • Recker, J., Wynn, M.: Workshop Business Process Modelling. 2-day Seminar for Department of Justice. September 20 – September 21, 2007, Brisbane, Australia.
  • Rosemann, M., Recker, J., de Bruin, T.: Workshop Business Process Management. 6-day Seminar for Queensland Treasury. September 12 – October 30, 2007, Brisbane, Australia.
  • Recker, J.: Workshop Business Process Management. 2-day Seminar for Australian Film Television & Radio School. May 1 – May 2, 2007, Sydney, Australia.
  • Recker, J.: BPMN Training Course Business Process Modeling with BPMN. 1-day Seminar for Leonardo Consulting. March 15, 2007, Brisbane, Australia.
  • Rosemann, M., Dumas, M., Recker, J., de Bruin, T.: Workshop Business Process Management. 6-day Seminar for Department of Education. October 31, 2006 – January 11, 2007, Brisbane, Australia.
  • Rosemann, M., Dumas, M., Recker, J., de Bruin, T.: Workshop Business Process Management. 7-day Seminar for Queensland Courts. October 30 – December 20, 2006, Brisbane, Australia.
  • Rosemann, M., Dumas, M., Recker, J.: Workshop Business Process Management. 5-day Seminar for RoadTek. May 23 – July 11, 2006, Brisbane, Australia.
  • Rosemann, M., Dumas, M., Recker, J.: BPMN Training Course Business Process Modeling with BPMN. 1-day Seminar for PivotRail. December 8, 2005, Brisbane, Australia.
  • Stewart, G., Bandara, W., Recker, J.: Workshop Business Process Management. Seminar for University of Tasmania. Hobart, Australia.

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